This Privacy Policy explains how TelleYoga Team ("TelleYoga", "we", "us", or "our") collects, uses, shares, and protects information when you use the TelleYoga mobile application and related services (the "App" or "Service"). If you do not agree with this Privacy Policy, do not use the Service.
1) Who We Are
- Controller/Business: TelleYoga Team
- Service Name: TelleYoga
- Audience: 17+
2) Information We Collect
We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information collected with your permission.
2.1 Information you provide (Account and Support)
- Account information: name, username, and email address.
- Customer support: information you include in support messages (including attachments).
2.2 Information collected automatically (Device and Usage)
- Device information: device model, OS version, language, app version, and certain device identifiers (where available).
- Usage data: in-app interactions, features used, approximate timestamps, and performance metrics.
- Crash logs and diagnostics: crash reports, error logs, and related debug information.
2.3 Location (Only if you allow it)
- Precise or approximate location may be collected if you grant permission.
- You can disable location permissions at any time in your device settings.
2.4 Cookies and similar technologies
Some parts of the Service may use cookies or similar technologies (which may include web beacons) primarily for login, preferences, reliability, and security.
2.5 Photos, images, and related data (If you choose to use such features)
- No facial recognition and no biometric identification.
- Handled on a one-time basis and deleted promptly after processing is complete.
- Generated outputs are stored locally on your device by default, unless you choose otherwise in the Service.
- Not used for training machine learning models, and not used for advertising/marketing profiling.
If you choose to upload photos/images and/or text for processing, that content is processed on our own servers under our control (not by third-party AI providers), is not shared with any third party, and is deleted promptly after processing completes. You control whether to upload content and whether to generate outputs.
3) How We Use Information
- Provide and maintain the Service (including account creation and login).
- Personalize your experience (preferences and tailored insights).
- Analyze and improve the Service (troubleshooting, performance analysis, feature development).
- Security, fraud prevention, abuse prevention, and policy enforcement.
- Customer support and responding to requests.
- Legal compliance.
We do not sell your personal information.
5) International Data Transfers
We may process and store information in countries other than your own. When transferring personal information across borders, we use appropriate safeguards as required by law, which may include Standard Contractual Clauses (SCCs) or equivalent mechanisms.
6) Security
- Encryption in transit and at rest (where appropriate)
- Access controls and least-privilege practices
- Regular security reviews/audits
- Backup and recovery processes
No method of transmission or storage is 100% secure.
7) Data Retention
We retain information only as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
- Account information: while your account is active.
- After account deletion: delete or de-identify within 30 days (unless legally required).
- Usage/analytics: up to 12 months (often aggregated/de-identified where feasible).
- Support records: up to 6 months.
8) Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict/object, withdraw consent, and receive a copy of your information.
To exercise your rights, email kaydeng89quantumcom@outlook.com. We will respond within 5 business days where feasible and as required by applicable law. We may need to verify your identity.
9) Children and Teens
The Service is intended for people aged 17 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
10) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other appropriate means. The Effective Date above indicates when this Privacy Policy was last updated.
11) Contact Us
TelleYoga Team
Email: kaydeng89quantumcom@outlook.com
For compliance purposes, keep a copy of this policy for your records.